• Do you accept my insurance?
We have decided to not participate as in-network providers for any insurance companies at this time. This decision allows us to provide the highest quality of care without arbitrary restrictions frequently imposed by insurers. We are able to spend all of our time providing excellent care 1:1 every visit and not hassling with insurance companies. However, we are happy to provide you with the documentation you need to submit your claim for reimbursement. Check with your plan to better understand your out of network benefit. We recognize this may limit the ability for some to participate. Please reach out to our office directly as a sliding scale is available for those who qualify.
***MEDICARE: IF YOU ARE INSURED BY MEDICARE, PLEASE NOTE THAT WE ARE UNABLE TO SEE YOU FOR ANY PHYSICAL THERAPY SERVICES.***
- How do I know what my out of network benefit is? Click the link to the right for our helpful checklist that will walk you through the right questions to ask.
• What are you doing to protect against COVID-19? Please click here for a list of the measures we are taking to keep us all safe.
• What should I wear to my appointments? Please wear clothing that will allow for easy assessment of the area for which you are seeking treatment. Tank tops are helpful for neck and shoulder issues and shorts or leggings make hip and knee assessments easier. If you are coming in for a sports assessment please bring the footwear appropriate to your sport.
• How long are physical therapy appointments? Your first appointment will be 1-1.5 hours in length. During this time your PT will take a history, perform an examination, and work with you to set goals for your treatment. Expect to leave that first visit with a clear understanding of your issue and what can be done to help. You should also expect to leave with a bit of homework! Follow up appointments will vary depending on your needs and generally range from 30-60 minutes.
• What is the difference between PT and PT integrated Pilates? Formal PT addresses a current issue you are having that is affecting your daily life. This type of PT is generally short in duration and is focused on a specific area of your body. PT integrated Pilates is designed to bridge the gap between rehabilitation and fitness. Many clients find they enjoy the whole body approach of Pilates and appreciate the guidance of a PT as they exercise.
• I’ve done Pilates in the past, do I have to do an introductory package? No, but you do need to have at least one assessment prior to jumping in to classes. We tailor our small group classes to meet the needs of the students and it is important we have a thorough understanding of your needs and your body’s abilities and challenges. This also gives us an opportunity to make sure we are speaking the same language when it comes to Pilates as there are a lot of different approaches.
• How large are group classes? Our Corporate circle location limits classes to a maximum of 4 students for reformer and CoreAlign and MOTR classes. This allows for more individualized instruction.
Our Washington Avenue location has a maximum of 6 per class except on weekends when we are able to accommodate up to 8 students.
• I really want to try Pilates but don’t think I can afford it – can you help? The best answer we have is to recruit a friend or two. Duo and Trio sessions can make for a fun class and make your investment in your wellness more affordable. We strive to keep our costs as low as possible and we know once you give Pilates a try you’ll find the investment worthwhile.
• What is your cancellation policy? All appointments and class reservations must be cancelled 24 hours in advance to avoid being charged. Your road to recovery and wellness is important and we are setting aside time to help you along the way. Please make every effort to let us know in advance if you need to change your reserved time. We understand emergencies happen and are happy to address those on an individualized basis.